Job Description

Job TitleMonitor live and recorded video footage from integrated camera systems and other forms of technology used by and facilitated through the real time crime center; provide continuous monitoring and coverage within all areas and patrol boundaries; provide accurate information to law enforcement service; collect, analyze, and report data to provide operational support to first responders; operate real time crime center software, license plate reader software, and all other available law enforcement technologies; provide real-time situational awareness to active calls for law enforcement service; make use of technology and software to coordinate crime solving efforts in relation to ongoing investigations and police agency requests; communicate effectively with law enforcement officers via police radio, email, messaging, and other mediums to convey information related to active incidents or post-incident investigations; conduct daily system performance analysis on all technology-based systems used in the field and office; troubleshoot technical issues; provide witness testimony in court.Performs other duties as required. Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.Working ConditionsThis position requires 100% on-site work. Works indoor at a workstation for long periods of time monitoring computer and video systems; subject to varying and unpredictable situations; handle emergency or crisis situations; subject to shift work and may require you to work irregular hours, including evening shifts, holidays, weekends and special events as needed.Minimum Essential QualificationsKnowledge: Knowledge of cameras, computer, networking technologies and other computer software; knowledge of research techniques; knowledge of modern police record systems; knowledge of modern office practices and procedures; knowledge of offense elements as specified by Texas Penal Code desired; knowledge of TCIC/NCIC computerized database and proper procedures for use also desired.Skills/Abilities: Self-motivated, forward-thinking and innovative; ability to reason and make decisions; ability to react calmly and communicate effectively in emergency and stressful situations; ability to work in conjunction with other city, county, state and federal departments to accomplish its public safety goals; ability to use all office machines; ability to maintain effective working relationships with other employees, agencies and the public.Physical Requirements: Constantly sees and hears; vision must be correctable to 20/20; frequently sits, stands, walks, kneels, crouches, squats, twists body, performs data entry, operates computer, and lift or pull objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.Education: Associate's or Bachelor's degree in Criminal Justice, Statistics, Computer Science or closely related field* preferred, but not required; OR Two (2) years' experience in crime research, crime analysis, or a closely related field is preferred.Certification: Possession of a Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC) certification required within six (6) months of assignment.*The city will determine the relatedness of the degree.Any combination of education, experience and certification that demonstrates the minimum levels required to perform the essential functions of the position will be considered.OtherThis position requires 100% on-site work. Applicants selected for hire will be subject to a background investigation and drug/alcohol screen test. Applicant must take a typing test and preferably type 30 wpm.The City of Beaumont provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the City of Beaumont will provide reasonable accommodations for qualified individuals with disabilities. To request reasonable accommodation or other assistance, contact Human Resources at (409) 880-3777 or through RELAY Texas at 1-800-735-2989 or mail your request to P.O. Box 3827, Beaumont, Texas 77704.The City may consider all related education and/or experience in determining the applicant's minimum qualifications and starting salary.BenefitsAll Full-Time Civilian employees have the option to receive medical, prescription, and dental insurance.

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