General Manager, Director of Operations Job at Chick-fil-A, Madison, WI

  • Chick-fil-A
  • Madison, WI

Job Description

Position Type:

  • This is a hands on leadership position in a fast paced, high volume restaurant. This role combines working in the daily operation of the restaurant with leading and managing the goals of the business. This is a single restaurant operation, not a multi-unit opportunity.

General Responsibilities

  • Oversee the entire operation for front counter, dine in, drive thru, catering, curbside, and mobile orders.
  • Set and achieve quarterly and annual business goals for hospitality, profit, and sales growth.
  • Maintain positive working relationships with all employees.
  • Teach, coach, recognize, and hold team members accountable.
  • Communicate across all facets of the business.
  • Uphold the standards and values of the Chick-fil-A brand.
  • Work in a fast pace, challenging, ever-changing work environment.

Schedule Requirements

  • Must be available to work 45-50 hours per week.
  • Open availability Monday through Saturday.

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Competitive pay
  • Closed on Sundays
  • Dean SSM Medical Insurance, Delta Dental, and Delta Vision
  • 401k plan
  • Gym membership
  • Intentional growth and development to help you reach your professional goals

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A General Manager, Director of Operations

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Full time

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