Education: Graduation from registered nursing program. Bachelors (or more advanced) Degree in Nursing.
Licensure: Current and unrestricted license as a Registered Professional Nurse in the State(s) of which the nurse will practice.
Certification/Registration: CCM or RN-BC professional case management certification preferred or attained within 36 months of hire.
Other skills & knowledge: Excellent interpersonal skills. Above average human verbal and written skills. Ability to communicate effectively at many different levels including patients, providers, health system leaders, families, other health professionals. Knowledge and basic proficiency at keyboarding, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint. Understanding of managed care, utilization, quality improvement concepts and principles. Ability to work in a stressful environment, prioritizing and managing multiple tasks, and function within an ever-changing environment. Capable of completing a head-to-toe assessment, use of critical thinking skills and problem-solving. Has experience with pathophysiology and heart/lung assessment of patients with cardiovascular and respiratory conditions.
Working Conditions, Mental and Physical Requirements: Fast moving environment, requiring flexibility and adaptability in multiple environments: primarily telephonic visits with other type of visits possible such as the clinic or hospital.
Equipment Used: Routine office equipment, laptop or desktop computer, webcam, copy machines, fax machines, telephones, cell phones.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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